Summary Privacy Notice

Last Updated: 2nd November 2021

Registered Office: 93digital Ltd, Forum House, 1st Floor 15-18 Lime Street, London EC3M 7AN

Telephone: 020 3735 9930


We appreciate your concerns over data privacy and protection, but you can rest-assured that we only use your personal data (information about you or that which can be linked to you) in ways you’d expect us to – this Summary Privacy Notice is a great way for us to communicate that to you.

This Privacy Notice applies to 93digital Ltd and describes the types of personal data we collect, how we use it, and with whom we may share it.

For our Full Privacy Notice, which includes our legal bases and retention periods, please click here.

If you have any questions or queries regarding this Privacy Notice, or our privacy programme in general, please contact us using the details provided in the ‘How to Contact Us’ section at the bottom of this page.


  • Personal Data We Collect and How We Use It
    • Personal Data you provide
      • Contact Us
      • Prospective Customers
      • Orders
      • Careers
      • Employees
      • Contractors
      • Suppliers
    • Personal Data we collect by automated means
      • Cookies
      • Web Beacons
      • IP Addresses
      • Do Not Track
      • Social Media
  • Information We Share and/or Process using Data Processors
  • Links to Other Websites
  • How We Protect Personal Data
  • Personal Data We Transfer
  • How Long We Keep Personal Data
  • Your Choices and Rights
  • Updates to Our Summary Privacy Notice
  • How to Contact Us

Personal Data You Provide

You may choose to provide personal data (such as your name, address, telephone number and email address) to us. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information entrusted to us.

  • Contact Us

If you contact us via the online form on the “Contact” page on our website, you will be required to provide your name and email address so we can deal with your enquiry / respond to your message.

As an alternative to using the online form referenced above, you can send an email to Your email address and any other personal data you choose to provide will only be used for the purpose of dealing with your enquiry / responding to your message.

We will not send you marketing communications without asking you first.

  • Prospective Customers

As a business-to-business company, we will rely on Legitimate Interests to communicate to prospects where appropriate, for example after we’ve met/exchanged contact details at an event.

We will always provide the ability to opt-out of our email marketing campaigns.

  • Orders

When you work with us (i.e., become a customer/client), you’ll be required to provide your name, registered company name, billing address and a phone number. If you wish to open an account with us, you will be required to complete a client onboarding form, a copy of which can be provided on request. The information provided on the client onboarding form will be used to create your account on our CRM system and in our accounting software, and to perform a credit check via a service provider such as Equifax.

  • Careers

You may submit your resume and other information to apply for a job with 93digtial. We will only use that information for the purpose of dealing with your job application.

  • Employees

Our employees are informed of how their personal data is processed and for what purpose via our employee data protection policy. As with all personal data we collect, we only collect what we need and do not do anything unexpected.

  • Contractors

Our contractors are informed of how their personal data is processed and for what purpose via our employee data protection policy. As with all personal data we collect, we only collect what we need and do not do anything unexpected.

  • Suppliers

You’ll be required to provide identity information / proof accreditation / membership number if the type of work you’re undertaking demands.

Personal Data We Collect by Automated Means

  • Cookies and Tracking Technologies

We use cookies and other tracking technologies such as web beacons (also known as Internet tags, pixel tags and clear GIFs).

For more information on the cookies and tracking technologies we use and for information on how to manage your settings via the ‘cookie banner’ on our website, please click here.

Personal Data We Share and/or Process using Data Processors

We only process your personal data as described in this Privacy Notice.

  • IT infrastructure and software support providers

Whilst we don’t share personal data with our infrastructure and support providers as such, it is possible that they could have some visibility of it whilst providing support/investigating a problem.

  • Third-party Software Developers

We use 93digital employees where possible. On the occasions whereby a third-party developer is used, we will share customer contact details with them where necessary.

  • Google

We use several Google products and services including Google Workspace, Maps, and Analytics. For more information, please refer to our full Privacy Policy.

  • Hubspot

As providers of our marketing and CRM system, HubSpot process personal data on our behalf.

  • Social Media

Our website includes links to our company pages on LinkedIn, Instagram and Twitter. These platforms use cookies and other tracking technologies (usage data) for advertising, recommendations, insights and measurements relating to those who visit our page. As administrators of our company pages we are jointly responsible with the social media companies for the processing of visitors’ data.

  • Video hosting platforms

Our website includes content hosted on Vimeo, YouTube and Buzzsprout, these platforms also provide us with usage data and analytics.

  • Akismet

Akismet by Automattic processes any data (including personal data) submitted via the forms and comments sections on our website to protect us from spam.

  • Hotjar

Hotjar processes personal data on our behalf to provide usage data and analytics.

We do NOT sell, rent, or trade your personal data.

Links to Other Websites

We provide links to other websites on our website. These websites have their own privacy policies and terms and conditions, which you ought to review if you visit them.

How We Your Protect Personal Data

We have implemented appropriate technical and organisational measures to protect against loss, misuse or unauthorised access, disclosure, alteration, or destruction of the personal data we collect.

Personal Data We Transfer

Where we transfer personal data outside of the UK, we will implement appropriate safeguards where necessary to ensure a degree of security similar to that achieved for personal data that resides in the UK. For more information please refer to our Full Privacy Policy.

How Long We Keep Personal Data

We will only keep your personal data for as long as is necessary to fulfil the purposes for which we collected and continue to process it, and to satisfy any legal or accounting requirements. For more information, please refer to our Full Privacy Policy.

Your Choices and Rights

If you would like to update your contact information or preferences, please contact us as described in the “How to Contact Us” section below.

To the extent required by law, we can provide you with: (i) reasonable access to the personal data we hold about you, and (ii) the ability to review, correct and delete such personal data.

To help protect your privacy, we’ll take reasonable steps to verify your identity before granting access to your personal data.

If we are processing your personal data under your consent, then you can withdraw that consent at any time.

If we are relying on legitimate interests to process your personal data, then you can object to that processing.

If the processing of your personal data is under dispute, then you can prevent further processing until we’ve addressed your concerns.


If you have any concerns over our processing of your personal data, then please raise them with us by emailing or writing to us at the addresses shown in the “How to Contact Us” section at the bottom of this page.

If you are not satisfied with our response, you can raise the matter further with the Information Commissioner’s Office (

Updates to Our Summary Privacy Notice

This Privacy Notice is likely to change from time to time. We’ll amend the “Last Updated” date (at the top of this Notice) whenever there is a change. If the changes are significant, we’ll also provide a prominent notice at the top of this web page.

How to Contact Us

If you have any questions or queries, would like to make a complaint, would like us to update the personal data we hold about you, or exercise your rights, please contact us by:

  • Sending an email to:


  • writing to us at:

Data Protection Manager

93digital Ltd
204 60 Grays Inn Road

Data Request

Data Request

  • This field is for validation purposes and should be left unchanged.